Privacy Policy

DREAD respects your privacy and is committed to protecting the personal information you provide when shopping with us.

Information We Collect

When you place an order or interact with our website, we may collect information such as:

• Your name
• Email address
• Phone number
• Billing and shipping address
• Order and purchase information
• Information you provide when contacting customer support

How We Use Your Information

We use your information to:

• Process and deliver your orders
• Communicate with you about your orders
• Handle returns and exchanges
• Provide customer support
• Improve our website and shopping experience
• Prevent fraud and protect our store

Payment Information

Payments are processed through Shopify and/or applicable third-party payment providers. DREAD does not intentionally store complete payment card details on our own systems.

Cookies

Our website may use cookies and similar technologies to operate properly, remember preferences, understand website usage, and improve your shopping experience.

Third Parties

We may share necessary information with service providers such as payment processors, Shopify, courier companies, technology providers, and other services required to operate our store and fulfill your order.

Data Security

We take reasonable measures to protect your personal information. However, no online transmission or storage system can be guaranteed to be completely secure.

Your Choices

If you have questions about your personal information or want to request assistance regarding your data, contact us at:

dread.pk@gmail.com

---

Terms of Service

By using the DREAD website or purchasing from us, you agree to these terms.

Products

We make reasonable efforts to display product images, colors, descriptions, and prices accurately. However, slight differences may occur due to screen settings, photography, or product batches.

Orders

When you place an order, you agree that the information provided is accurate and complete.

DREAD reserves the right to cancel or decline an order where necessary, including in cases of incorrect pricing, suspected fraud, product availability issues, or inaccurate customer information.

Pricing

Prices displayed on the website are subject to change without prior notice. The price applicable to your order is the price displayed at the time of purchase, except where an obvious pricing error has occurred.

Delivery

Our standard delivery timeframe is 5–7 working days. Delivery times may be affected by circumstances outside our control.

Returns & Exchanges

Returns and exchanges are subject to our 3-Day Return & Exchange Policy. Requests must be made within 3 days of receiving the order and the product must meet the applicable eligibility requirements.

Website Use

You agree not to misuse our website, attempt unauthorized access, interfere with website functionality, or use our content for unlawful purposes.

Intellectual Property

All DREAD branding, logos, images, graphics, product content, text, and other website materials are owned by or licensed to DREAD unless otherwise stated. They may not be copied, reproduced, or used commercially without permission.

Limitation of Liability

DREAD will not be responsible for delays or failures caused by circumstances beyond our reasonable control, including courier delays, natural events, technical problems, or other unforeseen circumstances.

Changes to These Terms

We may update these terms from time to time. Updated terms will be published on this website.

Contact

For questions regarding these Terms of Service:

Email: dread.pk@gmail.com
Support Hours: Monday–Saturday, 9:00 AM–6:00 PM